We're confident that you'll absolutely love our training & certification products and services. However, if
you're not fully satisfied you are protected by a refund policy.
Training Courses (Self-Paced/ Instructor Led Virtual/Classroom):
If for some reason you're dissatisfied at any time during the first 2 days after your purchase of any
training courses, simply ask for a full refund. You'll get your money back. That's a firm promise
Send an email with the reason for the request for refund to your learning consultant & keep
enquiries@xlncacademy.com in copy.
Downloadable Products:
Due to the nature of digital and downloadable products there is no way we can accept returns or
Physical Products (books, manuals etc):
If for some reason you're dissatisfied at any time during the first 30 days after your purchase of a
training manual or book and you wish to obtain a full or partial refund under this policy, send an email
to
enquiries@xlncacademy.com to request your refund. Any physical products should be shipped at
your expense to the address listed below, must include your purchase information (such as a copy of
your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e.
we could resell them because they're in good condition). Returned physical products are subject to a re-
stocking fee equivalent to 20% of the purchase price. You may also mail your any concerns or Refund
requests to us at the following address:
XLNC Academy International Pvt. Ltd.
1403-1,14th Floor, DLH Park,
Near MTNL Office, S.V.Road,
Goregaon (West), Mumbai- 400062.
This refund policy was last updated on 23/08/2022
