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We're confident that you'll absolutely love our training & certification products and services. However, if you're not fully satisfied you are protected by a refund policy.

Training Courses (Self-Paced/ Instructor Led Virtual/Classroom):
If for some reason you're dissatisfied at any time during the first 2 days after your purchase of any training courses, simply ask for a full refund. You'll get your money back. That's a firm promise Send an email with the reason for the request for refund to your learning consultant & keep enquiries@xlncacademy.com in copy.

Downloadable Products:
Due to the nature of digital and downloadable products there is no way we can accept returns or

Physical Products (books, manuals etc):
If for some reason you're dissatisfied at any time during the first 30 days after your purchase of a training manual or book and you wish to obtain a full or partial refund under this policy, send an email to enquiries@xlncacademy.com to request your refund. Any physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition). Returned physical products are subject to a re- stocking fee equivalent to 20% of the purchase price. You may also mail your any concerns or Refund requests to us at the following address:

XLNC Academy International Pvt. Ltd.
1403-1,14th Floor, DLH Park, Near MTNL Office, S.V.Road, Goregaon (West), Mumbai- 400062.

This refund policy was last updated on 23/08/2022
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