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We're confident that you'll absolutely love our training & certification products and services. However, if you're not fully satisfied you are protected by a refund policy.

Training Courses (Self-Paced/ Instructor Led Virtual/Classroom):
If for some reason you're dissatisfied at any time during the first 2 days after your purchase of any training courses, simply ask for a full refund. You'll get your money back. That's a firm promise Send an email with the reason for the request for refund to your learning consultant & keep in copy.

Downloadable Products:
Due to the nature of digital and downloadable products there is no way we can accept returns or

Physical Products (books, manuals etc):
If for some reason you're dissatisfied at any time during the first 30 days after your purchase of a training manual or book and you wish to obtain a full or partial refund under this policy, send an email to to request your refund. Any physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition). Returned physical products are subject to a re- stocking fee equivalent to 20% of the purchase price. You may also mail your any concerns or Refund requests to us at the following address:

XLNC Academy International Pvt. Ltd.
1403-1,14th Floor, DLH Park, Near MTNL Office, S.V.Road, Goregaon (West), Mumbai- 400062.

This refund policy was last updated on 23/08/2022