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  • The ITIL 4 Foundation course is designed to provide participants with a fundamental understanding of the ITIL framework and its key concepts, principles, and practices in IT service management. It aims to achieve the following objectives: Understand the ITIL 4 Framework, Learn the Service Value System (SVS), Explore the Four Dimensions of Service Management, Understand the ITIL Service Value Chain, Gain Knowledge of ITIL Practices, Explore Continual Improvement, and Prepare for the ITIL 4 Foundation Certification Exam. By the end of the course, participants will have a comprehensive understanding of key ITIL concepts, enabling them to contribute effectively to the implementation and improvement of IT service management practices within their organizations.
"The ITIL 4 Foundation course provides participants with a comprehensive understanding of the ITIL (Information Technology Infrastructure Library) framework, which is a widely recognized approach to IT service management. It begins with an introduction to ITIL 4, its evolution from previous versions, and the benefits of adopting ITIL practices for IT service management. Participants gain an understanding of fundamental service management concepts and terminologies, as well as the seven guiding principles of ITIL 4. They explore the Service Value System (SVS), which represents the holistic approach to creating, delivering, and continually improving services, and the Service Value Chain (SVC), which is a set of interconnected activities that organizations can use to create value for their customers. The ITIL 4 Foundation course provides participants with a solid understanding of the key concepts, principles, and practices of ITIL 4.

It equips participants with the knowledge required to contribute effectively to IT service management activities and lays the foundation for further specialization and certification in ITIL 4. It also provides comprehensive exam preparation materials and guidance to help participants prepare for the ITIL 4 Foundation certification exam."
  • Internship Assistance Post Training for 1 yr
  • Recorded Lectures and Study Material
  • Certification for the completion of ITIL 4 FOUNDATION Training Course
  • 12 hours 9:00 AM to 9:00 PM support
  • Simulation Test Papers and Case Studies
  • Access to 4 Value Added courses to enhance Employability
  • Exam Voucher

16 Hours

Course Accreditations

Accreditation & Affiliations


Introduction to ITIL 4+
ITIL Key Concepts+
ITIL Guiding Principles+
The Four Dimensions of Service Management+
The ITIL Service Value System+
ITIL 4 Practices+

Students Testimonials

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1.Who ought to take these ITIL 4 Foundation training course ? +
2.What goals does ITIL 4 Foundation training hope to achieve ?+
3.How do I become ITIL 4 Foundation certified ? +
4.What is the format of ITIL 4 Foundation certification exam ? +
5. How challenging are the ITIL 4 Foundation certifications exam ? +
6.How long does it take to study ITIL 4 Foundation ? +
7.How can ITIL 4 Foundation certification benefit both your career and business ? +
8.What position I am eligible with an ITIL 4 Foundation certification ?+
9.After having ITIL 4 Foundation certifications what should I study next ? +
10.How valuable ITIL 4 Foundation certifications ? +
11.Prerequisites for ITIL 4 Foundation Course?+