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  • 10x Career Growth
  • Become a Certified Jira Professional for Service Desk
  • Secure career at IT Service Desk
  • Get 50% minimum hike on current CTC

This comprehensive course is designed to equip you with the knowledge and skills to effectively use Jira Service Desk, a powerful tool for IT service management. You will learn to navigate the interface, configure projects, manage requests, and automate workflows. The course covers key topics such as setting up service desks, creating and managing SLAs, utilizing queues, and integrating with other Jira applications. By the end of the course, you'll be able to optimize service desk operations, improve customer satisfaction, and enhance overall productivity. This course is ideal for IT support professionals, project managers, and anyone involved in service management.

  • Complete E2E Project development-based course
  • Interactive Online Classroom
  • Most Revised Syllabus & Study Material
  • Free Project Management studies Scrum Fundamental
  • Test Papers & Case Studies
  • 12 Hours Support
  • 100% Practical Learning Experience
  • XLNC Certification
  • 10x Career Growth
  • Become a Certified Jira Professional for Service Desk
  • Secure career at IT Service Desk
  • Get 50% minimum hike on current CTC
This comprehensive course is designed to equip you with the knowledge and skills to effectively use Jira Service Desk, a powerful tool for IT service management. You will learn to navigate the interface, configure projects, manage requests, and automate workflows. The course covers key topics such as setting up service desks, creating and managing SLAs, utilizing queues, and integrating with other Jira applications. By the end of the course, you'll be able to optimize service desk operations, improve customer satisfaction, and enhance overall productivity. This course is ideal for IT support professionals, project managers, and anyone involved in service management.
  • Complete E2E Project development-based course
  • Interactive Online Classroom
  • Most Revised Syllabus & Study Material
  • Free Project Management studies Scrum Fundamental
  • Test Papers & Case Studies
  • 12 Hours Support
  • 100% Practical Learning Experience
  • XLNC Certification

Tab 2.1

Tab 2.2

Fee

Duration
24 Hours

Course Accreditations

Fee

Duration
24 Hours
2000+

Students

1200

Online Trainings

2256

Finished Seasons

100%

Satisfaction

Accreditation & Affiliations

CC avenue logo
paypal logo
council for six sigma certification
anchor panasonic logo
automation anywhere logo
Ui path logo
MSME logo
Softomotive
automation anywhere accredited training partner
xlnc logo
SM Study logo
MyIT Study logo
Microsoft Azure
People Cert logo
IASSC logo
peoplecert scrum accreditated
AXELOS logo
Peoplecert lean logo
EC - Council

Curriculum

Introduction to Jira Support Desk+
Managing Requests and Workflows+
Collaboration and Reporting+
User Management and Permissions+
Best Practices and Hands-on Practice+

Students Testimonials

Completing my Lean Six Sigma Certification in Black Belt from XLNC just gave me the edge over competition due to its IASSC certification. The easy to use interface and interactive study material filled with real life examples made the concepts easy to grasp. The tests were challenging but not overwhelming at the same time. A big thumb up to the self-paced learning academy.

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Mr. Jaideep Nair

The Six Sigma Black Belt Training by XLNC is very well conducted and has given me a good understanding of the quality concepts with excellent presentations. The trainer and the mentor ensure that the concepts are understood by the trainees before moving on to the new chapters. They are patient , extremely professional and have great expertise on the subject. I would highly recommend XLNC to all

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Tamanna Negi

I would like to thank XLNC for helping me achieve my long due dream of being a professional who has Lean Six Sigma Black Belt certification in her professional kitty. The best part is that I was able to this without the hassle of travelling to class and taking a break from my regular work life. Their lean six sigma online course and facilitation concept made the course easy to complete and allowed me to manage this in continuation with my responsibilities at work and at home. XLNC has amazing six sigma package offer with great discounts to make it easy on the pocket for professionals! I very much look forward to continuing my journey with XLNC and to keep adding to my knowledge base.

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Shweta Prabhudesai

I would like to take this opportunity to say few words about the XLNC Academy of Business Management, with regards to the Green Belt course. I have attended few classes earlier but this training was one of the best as per my experience. The course material was up-to the mark, the training was very interesting and the Trainer was exceptional having full command on the subject he was teaching, and he made sure we understood the concepts clearly. The trainer was very friendly and he did not mind if he had to repeat himself umpteen times if required. XLNC Academy of Business Management has set a high standard when it comes to any of their courses and I would surely recommend the institute to my friends and looking forward to do some more courses with you.

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Deepak Dhawan

I would like to express my appreciation for XLNC academy for introducing classroom learning along with Lean Six Sigma Online Course universe. The Lean Six Sigma Green Belt Certification course methodology and content is crisp and clear to understand. Really enjoyed the perfect instructor led lean six sigma certification training environment with great expert interaction. I highly recommend the various six sigma course offered by XLNC academy as they are accredited by IASSC certification and really expand and accelerate the professional career path.

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Prashant Ahuja

The Lean Six Sigma Black Belt course was an excellent experience with very clear explanation of the subject matter. I especially loved the exercises that helped in the practical application of the theory for each topic.
What I would have loved more would be for such exercises to cover multiple or broader topics so as to give the feel of a live problem as the problems we normally encounter are seldom one dimensional. And of course q&a sessions would be extra helpful.
Overall - great experience with fantastic material!

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Jagriti Das

I did my Lean Foundation certification from XLNC Academy. Really amazing, very simple modules.. thnx XLNC

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Raj Gupta

Very good support and excellent study materials. Easy to understand and quick to grasp.

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Vishal Duwa

I received my certificate, and I would like to thank you for your support. Your course was challenging, but you were always there supporting me and ready to help. I enjoyed technical aspects of course contents tremendously. I liked that the course included step-by-step exercises and tutorials PLUS Sample tests. Now, I am confident to perform my job role more effectively. I look forward to taking another certification with you.'

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Muhammad Masoom Saif

I have enrolled in XLNC’s Lean Six Sigma Bundle Certification Package, The Study Materials are Well Organized, and being a working professional best part is flexible timings. Charges are also reasonable along with the best available support. Recommend to everyone, who is willing to do Lean Courses.
Alliance Integrated Metalinks Ltd. Head Quality Engineering

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Rakesh Bilara

It has been a wonderful experience with XLNC, they have a pool of very talented and professional team members for career guidance and training. I have successfully completed my Prince2 foundation course with flying colors and looking forward to Prince2 Practitioner. I would recommend them for all kinds of certifications on a global level, to name a few Prince2, PMP, RPA, etc.

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Amit Kumar



FAQs

What is the Certified JIRA Service Desk Professional course? +
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What is included in this course?

  • Comprehensive Quizzes
  • World Class Curriculum
  • Perpetual Account Access and 24x7 System Availability
  • Free Forum, Glossary, Internal Messaging
  • Career guidance (Job assistance for a 1 year)
  • Access To 4 Value Added Courses



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